Shipping & return Policy

Cleancrafters Shipping and Return Policy

Shipping Policy

  • Delivery Timeframe: We aim to deliver your order within 7 business days from the date of purchase. Please note that delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or unforeseen circumstances. We'll do our best to keep you updated on your order's progress.

  • Shipping Costs: Shipping costs are calculated at checkout and depend on your location and the weight/dimensions of your order. You'll see the shipping cost before you complete your purchase.

  • Shipping Carrier: We primarily use [Mention your primary shipping carrier(s) - e.g., FedEx, UPS, USPS] for our deliveries.

  • Order Tracking: Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

  • Shipping Address: Please ensure that you provide a complete and accurate shipping address at checkout. We are not responsible for delays or misdeliveries caused by incorrect address information.

  • Areas We Ship To: We currently ship to [List the countries or regions you ship to].

  • Shipping Confirmation: Once an order is processed we send a confirmation email, please allow up to 24 hours for shipping confirmation.

  • We do not deliver to PO Box and military address. Return Policy

  • Return Window: You have 2 days from the date of delivery to initiate a return.

  • Eligible Reasons for Return: We accept returns for the following reasons:

    • Damaged in Shipping: The product arrived damaged due to handling during shipping.
    • Missed Delivery: The product was not delivered to your specified address, and the carrier confirms it was lost.
    • Defective/Not Working: The product is defective or does not function as intended.

  • Conditions for Returns:

    • To be eligible for a return, the product must be returned in its original packaging with all included accessories and documentation.

  • How to Initiate a Return:

    1. Contact our customer support team at salescleancrafters@gmail.com or call us at +917984933676 within 2 days of receiving your order.
    2. Provide your order number, a description of the reason for the return, and [Specify if you need photos of the damage].
    3. Our customer support team will review your request and provide you with instructions on how to return the product.

  • Return Shipping:

    • For returns due to damage during shipping, missed deliveries, or defective products, we will provide a prepaid return shipping label.

  • Inspection and Refund:

    • Once we receive the returned product, we will inspect it to verify the reason for the return.
    • If the return is approved, we will issue a refund to your original method of payment within [Number] business days.
    • The refund will include the original purchase price of the product and any applicable sales tax.

  • Exchanges: We currently do not offer direct exchanges. If you would like to exchange a product, please return the original product for a refund and place a new order for the desired product.

  • Non-Returnable Items: We do not accept returns on [List any non-returnable items, e.g., "gift cards," "items marked as final sale"].

  • Abuse of Return Policy: We reserve the right to refuse returns if we suspect abuse of our return policy (e.g., excessive returns, returns of used or damaged products that were not damaged during shipping).

  • Missing items or parts: If any items or parts are missing from the delivery, please notify us within 48 hours to be eligible for replacement.

Contact Us

If you have any questions about our Shipping and Return Policy, please contact us at: