Terms & Conditions

Okay, here's a template for the Terms and Conditions of Cleancrafters, focusing on mop sales and addressing damaged or missing deliveries. Remember, this is a template and should be reviewed and customized by a legal professional to fit your specific business practices and comply with applicable laws in your jurisdiction.

Terms and Conditions of Cleancrafters

Effective Date: [Insert Date - e.g., October 26, 2023]

1. Acceptance of Terms

By accessing or using the Cleancrafters website [Insert Website Address - e.g., www.cleancrafters.com] (the "Site") and purchasing our cleaning mops or other products (the "Products"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site or purchase our Products.

2. Products and Orders

  • Product Descriptions: We make every effort to accurately describe our Products on the Site. However, we do not warrant that the descriptions are always complete, accurate, reliable, current, or error-free. If a Product you receive is not as described, your sole remedy is to return it in unused condition, as outlined in our Returns Policy (see Section 6).
  • Order Acceptance: Your order is an offer to purchase our Products. We reserve the right to accept or reject your order for any reason, including but not limited to Product availability, errors in pricing or Product descriptions, or suspicion of fraud.
  • Order Confirmation: We will confirm your order by sending you an email. This email confirms that we have received your order, but does not guarantee acceptance of your order.
  • Pricing: Product prices are listed on the Site and are subject to change without notice. We are not responsible for typographical errors regarding price.
  • Taxes: You are responsible for paying all applicable taxes related to your purchase.
  • Shipping: Shipping costs are calculated at checkout and vary depending on your location and the size/weight of your order. We currently ship to [List countries or regions you ship to].

3. Payment

  • We accept the following forms of payment  accepted by Razorp. ay 
  • You agree to provide accurate and complete payment information.
  • By providing payment information, you authorize us to charge the applicable amount for your order.
  • If your payment method is declined, we will attempt to notify you. If we are unable to process your payment, your order may be canceled.

4. Shipping and Delivery

  • Delivery Times: We strive to ship orders promptly. However, delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances.
  • Risk of Loss: The risk of loss and title for Products pass to you upon our delivery to the carrier.
  • Delivery Address: You are responsible for providing a correct and complete delivery address. We are not responsible for orders delivered to an incorrect address if you provided inaccurate information.

5. Damaged or Missing Deliveries

  • Damaged Products: If you receive a damaged Product, please contact us within [Number] days of delivery at [Email Address] or [Phone Number] with photographic evidence of the damage to both the product and the packaging. We will review the issue and, at our discretion, offer a replacement Product or a refund.
  • Missing Products: If your order is missing a Product that was listed on the packing slip, please contact us within [Number] days of delivery at [Email Address] or [Phone Number]. We will investigate the issue and, if verified, ship the missing Product to you.
  • Missing Deliveries: If your order does not arrive within the estimated delivery timeframe, please contact us at [Email Address] or [Phone Number]. We will contact the carrier to investigate the status of your shipment. If the carrier confirms the delivery was lost, we will, at our discretion, offer a replacement Product or a refund.
  • Time Limit for Claims: All claims for damaged, missing, or incorrect Products must be made within [Number - e.g., 14] days of the delivery date. Claims made after this period will not be accepted.
  • Cooperation: You agree to cooperate with us and the shipping carrier during any investigation into damaged, missing, or incorrect deliveries. This may include providing additional information or documentation, such as photos or signed statements.

6. Returns and Refunds

  • We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the Product within [7] days of delivery for a refund or exchange, subject to the following conditions:
    • The Product must be unused and in its original packaging.
    • You are responsible for return shipping costs.
    • Refunds will be issued to the original payment method.
  • To initiate a return, please contact us at  Salescleancrafters@gmail.com or +917984933676 to obtain a return authorization.
  • We reserve the right to refuse returns that do not meet our return policy requirements.

7. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and designs, is the property of Cleancrafters or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cleancrafters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or the purchase of our Products. Our total liability for any claim shall not exceed the purchase price of the Product in question.

9. Disclaimer of Warranties

We provide the Site and our Products on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [State/Province] and [India], without regard to its conflict of law principles.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of [Arbitration organization - e.g., the American Arbitration Association]. The arbitration shall take place in [City, State/Province, Country].

12. Changes to These Terms

We may update these Terms from time to time. We will post any changes on the Site and update the "Effective Date" at the top of these Terms. Your continued use of the Site or purchase of our Products after the posting of changes constitutes your acceptance of the revised Terms.

13. Termination

We may terminate your access to the Site or your account at any time for any reason, without notice.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Cleancrafters

Email Address : salescleancrafters@gmail.com

Phone Number : +917984933676

"What I Like" additions:

This section is where you can add language that reflects your company's values, customer service philosophy, or unique selling points. Here are a few examples:

  • Focus on Quality: "At Cleancrafters, we're passionate about providing high-quality cleaning mops that are built to last. We carefully select our materials and use rigorous testing processes to ensure our Products meet the highest standards."
  • Commitment to Sustainability: "We are committed to reducing our environmental impact. Our mops are designed for durability, reducing the need for frequent replacements. We also explore sustainable materials and packaging whenever possible."
  • Exceptional Customer Service: "We believe in providing exceptional customer service. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!"
  • Community Involvement: "Cleancrafters is proud to support [Mention a local charity or initiative]. A portion of our proceeds goes towards [Cause]."
  • Emphasis on easy Cleaning: We understand you're busy, that's why we created easy to assemble, and easy to clean mops. Spend less time on assembly, and more time on whats importan.